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Partner Policy

1. Purpose 

The purpose of this Partner Policy is to define the framework, roles, responsibilities, and expectations for organizations participating in our Partner Program. This policy applies to all Technology Partners and Channel Partners engaged in promoting, integrating, or delivering our solutions. 

 

2. Partner Categories 

a) Technology Partners 

Technology Partners collaborate with us to enhance, integrate, or co-develop technology solutions. These partnerships focus on interoperability, innovation, and product enhancement through APIs, integrations, or joint development initiatives. 

b) Channel Partners 

Channel Partners act as an extension of our sales and delivery ecosystem. They are authorized to market, sell, implement, and support our solutions in designated territories or customer segments. 

 

3. Partner Eligibility 

To qualify as a partner, organizations must: 

  • Be a legally registered entity 

  • Demonstrate relevant technical or market expertise 

  • Align with our business values and compliance standards 

  • Agree to this Partner Policy and associated agreements 

We reserve the right to approve, reject, or discontinue any partnership at our discretion. 

 

4. Roles and Responsibilities 

Partner Responsibilities 

Partners are expected to: 

  • Represent our brand and solutions accurately and professionally 

  • Comply with all applicable laws, regulations, and industry standards 

  • Protect confidential information and intellectual property 

  • Maintain ethical business practices 

  • Ensure qualified resources are engaged for sales, delivery, and support 

Our Responsibilities 

We commit to: 

  • Providing product information, documentation, and enablement support 

  • Offering partner training and certification (where applicable) 

  • Supporting partners with presales and technical assistance as defined 

  • Communicating updates related to products, pricing, and policies 

 

5. Deal Registration & Sales Engagement 

  • Channel Partners may be required to register deals prior to engagement 

  • Deal protection, pricing, and margins are subject to approval 

  • Unauthorized discounting or misrepresentation is prohibited 

 

6. Marketing & Branding Guidelines 

Partners may use our brand assets only with prior written approval and in accordance with brand guidelines. 
Unauthorized use of logos, trademarks, or marketing material is strictly prohibited. 

 

7. Confidentiality & Data Protection 

Partners must: 

  • Maintain strict confidentiality of proprietary and customer information 

  • Implement appropriate data security measures 

  • Comply with applicable data protection and privacy regulations 

 

8. Intellectual Property 

All intellectual property rights related to our products, trademarks, and materials remain solely with us unless explicitly stated otherwise in a written agreement. 

 

9. Compliance & Audit 

We reserve the right to: 

  • Review partner activities for compliance 

  • Request documentation or conduct audits where necessary 

  • Suspend or terminate partnerships for policy violations 

 

10. Termination 

Either party may terminate the partnership in accordance with the terms defined in the partner agreement. Upon termination, partners must immediately cease use of all brand assets and confidential materials. 

 

11. Policy Updates 

This Partner Policy may be updated from time to time. Continued participation in the Partner Program constitutes acceptance of the updated policy. 

 

12. Contact Information 

For questions regarding this Partner Policy or partnership inquiries, please contact: 

Toll free No - 18001214637 

Email id - info@underscorecs.com 
 

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